When Designing Your Customer Experience, Consider Today’s Intergenerational Reality

When designing your customer experience, take today’s multigenerational reality into consideration, says customer experience designer Micah Solomon, whether you’re in retail, food service, hospitality, healthcare, or just about any other field.

Source: Forbes – Forbes – Management.

Advertisements

Published by

Shawn Boday

Shawn Boday is the CEO of Accretive Technology Group in Seattle, WA.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s