How Facebook Is Becoming A Customer Service Hub

The world ofsocial media marketingused to be so easy. Facebook pages, Twitter accounts, and other social media outlets were convenient tools to push content to interested audiences, who would then become customers. If these customers had a complaint, they would reach out to your customer service department via email or […]

Source: Forbes – Forbes – Management.

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Published by

Shawn Boday

Shawn Boday is the CEO of Accretive Technology Group in Seattle, WA.

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